Beyond the Laboratory:
Supporting Authentic Collaboration with Multiple Displays

Authors: Vidar Hepsø, Glenn Munkvold, Hans Hysing Olsen and Knut Rolland
Title: Evolution of multi-display and distributed collaboration environments in StatoilHydro

Abstract:
In this paper, we present some of the lessons learnt in StatoilHydro when it comes to building and deploying multiple display environments (MDE), or what we call integrated collaborative environments. The company has since the turn of the millennium deployed 250 various fit for purpose multidisplay and distributed collaborative environments. This work has provided input to the process of distilling design guidelines for MDE systems and interfaces. At the same time it has given profound input on how such MDEs and interfaces can be seen as common information spaces and what it takes to establish these across large organizations.

Authors: Tejinder K. Judge, Pardha S. Pyla, D. Scott McCrickard, and Steve Harrison
Title: Using Multiple Display Environments for Affinity Diagramming

Abstract:
We will be discussing affinity diagramming for co-located software development as a suitable activity for MDEs. We will discuss design requirements for the MDE and our future work in the area.

Authors: Anthony Tang, Sidney Fels
Title: Four Lessons from Traditional MDEs

Abstract:
While many researchers are interested in developing and designing technologies for multiple-display environments (MDEs), a core problem remains: we do not fully understand the role these display technologies can play in real-world activities. Our approach has been to study traditional MDEs (i.e. offices and laboratory environments) to understand both the tasks supported by traditional displays, and the roles the displays play in these tasks. We discuss a set of lessons from studies of traditional displays, and discuss how designers of MDEs can learn from these lessons in their designs. In so doing, we contribute to the growing understanding of the potential role of MDEs in supporting real-world work, and MDE design.

Authors: Christopher Plaue
Title: Multiple Display Environments in meeting spaces: insights from field and laboratory studies

Abstract:
In this document, I present longitudinal research investigating multi-display environments (MDE) in collaborative settings over an eight-week period at two companies. I also present preliminary laboratory research results exploring the effects of increasing shared pixel spaces within a collaborative meeting environment and its effect on performance, collaboration, and satisfaction with the meeting process. This research seeks to explore whether increasing shared pixel spaces contributes to a better comprehension of the meeting, or serves as a distraction or additional element competing for attention resources. My experience evaluating multi-display setups in collaborative settings will contribute towards developing design guidelines and evaluation metrics during the workshop.

Authors: James Clawson, Nirmal Patel, Thad Starner
Title: Exploring Computer Augmented Communication through an Examination of the Collocated Use of Multiple Mobile Displays

Abstract:
Computer supported collaborative work (CSCW) and specifically the subdomain of Computer Mediated Communication (CMC) has often focused on supporting face–to–face communication over a distance. This communication often has taken place in front of whiteboards [3] and large–scale displays [1], and more recently on the tabletop[4]. However, instead of studying large fixed devices around which groups gather to work, we propose studying collocated groups of users each with their own mobile device as a complement to more traditional computer mediated communication. This paper proposes a new subdomain for CSCW research that broadens the existing focus from fixed displays to multiple mobile personal displays. We term this subdomain Computer Augmented Communication (CAC) since one of the key properties is that the technology augments the communication instead of mediates it due to the collocated nature of the users. We describe the proposed subdomain through definitions, perspectives, and research directions for further investigations of this emerging subfield. In this paper we enumerate the following contributions. First, we demonstrate how CAC differs from CMC by examining systems that exhibit many of the putative properties of CMC. These systems should not be considered “proper” CMC systems as conversations are not routed through the system. Second, we explore three novel CAC systems that demonstrate different points in the collocated mobile space. Third, we discuss challenges designing for multiple mobile displays in mobile collocated systems. Finally we conclude with challenges for the evaluation of multiple mobile display systems in this emerging subfield.

Authors: Miguel A. Nacenta
Title: Inventing the Future of Multi-Display Environments

Abstract:
I expect to bring in my experience in the evaluation and design of new multi-display interaction techniques. I also hope that I can contribute new ideas for the design of new, radically different, MDEs.

Authors: Mattias Rost
Title: Interacting With Shared Displays: A Preliminary Study of Ubiquitous Graphics

Abstract:
This paper presents results from a preliminary study of a system called Ubiquitous Graphics – a co-located collaborative system which combines the use of large and small displays. The results show that the system offers a rich interaction set for users working on a collaborative task. It provides both means for awareness, and also the ability to pull information from different workspaces by multiple means.

Authors: Michael Sedlmair, Dominikus Baur, Sebastian Boring, Petra Isenberg, Marko Jurmu, Andreas Butz
Title: Requirements for a MDE System to Support Collaborative In-Car Communication Diagnostics

Abstract:
Modern automobiles come with a high degree of electron- ics and an enormous amount of in-car communication ac- tivities. This leads to an increasingly complex data volume which challenges automotive engineers in detecting and ana- lyzing erroneous communication processes. In this paper, we present results of our studies on current working behaviour and environments of analysis and diagnosis experts in the automotive industry. While we found a suffcient hardware and software support in single user environments, co-located collaborative environments lack specic software to support collaboration. In particular, we observed a need for support of multiple devices in collaborative multiple display environments (MDEs). After a detailed user analysis and evaluation we present system requirements for information analysis applications in MDEs as required for the analysis of in-car communication activities.

Authors: James R. Wallace and Stacey D. Scott
Title: Towards Contextual Design Requirements for MDEs

Abstract:
Multi-display research has evolved to date as a consequence of Moore’s law, developments in display technology and wireless networking, and of the significant strides taken in groupware research. Devices ranging from laptops to smart phones, when combined with a shared workspace, should in theory enable new forms of collaboration, yet in practice these MDEs have been slow to materialize. Our community, at heart, is interested in building the holy grail of CSCW research; discovering how to support and design for collaborative work with small groups and a variety of technology. This position paper will first discuss some of the origins of MDE research, and relate these origins to issues that are of interest to this workshop and the most immediate obstacles to completing MDE research. We will then describe our previous and on-going work in the area, along with our intended strategies for moving MDE research forward.